Because of the small barriers to entry and the growing demand for hosting services, the number of organizations providing hosting solutions over the last few years has proliferated. Many firms today who specialize in hosting services are start-up companies with little investment in infrastructure, who lack experience and expertise, and who are in this business for the short-term profit. Since we started offering pure hosting services in July of 2000, we have stood the test of time on several platforms, gained sufficient experience, plus the trust of our clients. Having been in the business for 4 years now, we have seen many companies come and go with no real direction or long-term commitment. Our clients choose us because of our experience and expertise in the field of scalable web hosting solution.

Trust is something that is earned with time. Since we have been providing quality hosting solutions for over 4 years now, our clients and non-clients have come to trust the name Gearworx. We are trusted to deliver the same quality service tomorrow as we have for the past 5 years.

Total commitment to customer satisfaction
Our number one goal is customer satisfaction. Our team works together to make that possible. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult PHP, ASP, JSP or PERL script, we'll do what it takes to keep you happy. We offer a complete online Knowledge Base, documenting just about everything we offer. If you can't find it there, our support team would be more than happy to help you. Don't take our word for it, take a look at some of our accolades:

Security
Gearworx operations are protected both physically and digitally. Our redundant Cisco firewall's help protect the network from intruders; our switches are configured to help prevent data snooping; and the facilities are monitored 24 hours a day. Our backup systems perform daily incremental backups of your data and complete backups each week. Weekly backups are stored off-site to protect your data in the event of a major disaster.

Highly Skilled Support Staff
In addition to our leading-edge technology, our staff of highly skilled, highly trained, individuals are available to assist users in building and maintaining a complete Internet presence and ensuring round-the-clock availability, 24 hours a day, 7 days a week, 365 days a year.

Feature-rich Web Hosting for a Sensible Price
We don't claim to be the cheapest host around, and we know we're not. However, we believe you get what you pay for. All of our accounts come with a generous list of standard features, along with almost infinite expandability, and service from our fast, caring, and professional Customer Care team.

Low Sites to Server Ratio
Our Quality of Service assurance holds on all levels of service, from virtual server hosting to co-location solutions. While most providers have no QoS assurance for their customers, we implemented this policy to guarantee that the intangible service of hosting we provide meets the quality expectations of our customers on all levels. We are able to offer a QoS assurance because we have access to a network with redundant DS-3 transit circuits, Cisco routers and switches, and high-end servers. Our clients choose us because we make Quality of Service a higher priority than profitability. With high performance servers and a low site-to-server ratio, your site will load fast even during peak usage.

Honesty with no Gimmicks
We have no hidden charges whatsoever - what you see is what you pay. You should be aware of very cheap or free services provided by other websites; chances are there will be some untold hidden costs somewhere. We have a long-term business plan; we aren't losing money or looking to sell out. You are always treated with respect; we aren't the faceless acquisition-driven conglomerate.

Uptime and Reliability
Our network is monitored and maintained 24 hours a day, every day of the year. Our server and network uptime is well in excess of 99%. Your data is backed up daily to ensure full recovery in the event of a disaster.

Money-Back Guarantee
We are so confident in the quality of our hosting services that we offer a 60-Day Money-Back Guarantee of satisfaction. If, for any reason, you are dissatisfied with our services, and close your account within 60 days of initial setup, a full refund will be provided, including our hosting setup fees. Domain registration fees are nonrefundable.